Service Description

5 years warranty, commencing from the date of delivery. We warrant that all furniture to be free of defective materials and workmanship. If during the warranty period, a product is deemed defective due to a manufacturing defect, we will repair or replace the defected part(s). This Warranty will cover all replacement or repair cost. For natural material like Solid wood / Marble / Genuine Leather, if there have natural flaws, cracks, or tree scars these are not considered as a manufacturing defect. LIMITATIONS AND EXCEPTIONS: 1. This warranty does not apply if your furniture is damaged by using detergents, abrasives or other harsh cleaning agents. ​ 2. This warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage. ​ 3. The warranty does not apply if the product is used outdoors. 4. In respect of manufacturing defects detected after the warranty period, the cost of material components and replacement parts, with all labour charges and transportation costs (if any) to be covered by the Purchaser.

Cancellation Policy

If you cannot make it by appointment time, please call Ai Ning-8494 8002, Elle-8781 8369 or Ellson-8234 0986 to change the appointment. We will always be here to assist you. Thank you!

Contact Details